90 day build

Best suited for:
Organisations establishing a new peer support service, or rebuilding an existing one to improve safety, clarity, and effectiveness.

This package typically includes:

• Design of a peer support model aligned with organisational risk and legal obligations

• Clear definition of peer supporter role, scope, and boundaries

• Selection framework to identify appropriate peer supporters

• Interview guidance or participation (where required)

• Intensive skills-based training for peer supporters

• Establishment of escalation pathways and governance processes

• Ongoing group supervision to support practice and sustainability

Outcome:
A peer support program that is ethical, defensible, and genuinely supportive for peer supporters, staff, and the organisation.

Best suited for:
Organisations that respond to serious incidents, cumulative exposure, or critical events impacting staff wellbeing.

This package typically includes:

• Front-loaded education on stress, trauma and resilience

• Post-incident education and support for staff

• Guidance for leaders following high-impact events

• Short-term stabilisation and containment support

• Advice on next steps, referrals, and internal processes

Outcome:
Contained, informed responses that support recovery and reduce long-term harm.

While this service is available post-incident, typically, I would recommend that there is implementation of my services, including education regarding stress, trauma and resilience before an incident occurs. The time to make a plan is before you need one.

Best suited for:
Leaders and managers working in high-stakes, fast-paced, or emotionally demanding environments. Or for those whose workplace culture is harming the core work you do

This package typically includes:

• One or two-day in-person leadership workshop

• Focus on communication, authority, boundaries, and decision-making under pressure

• Various tiered approaches that could include group coaching or professional supervision over several months

• Practical tools leaders can apply immediately in day-to-day situations

Outcome:
Leaders who are clearer, more confident, and better equipped to hold both people and performance.

Best suited for:
New managers, middle managers, or staff transitioning from peer to leader roles.

This package typically includes:

• Core leadership workshop focused on role clarity and behaviour

• Small group coaching or supervision

• Support with difficult conversations, behavioural correction, and feedback

• Guidance for managing emotionally reactive or distressed staff

Outcome:
Managers who understand their role, communicate with authority and fairness, and reduce downstream risk.